branded global IP callshop management
In a typical call shop operation, customers come to the location of the shop, make a telephone call from one of the phone booths to any place in the world and get charged upon completion.
Access to our service can be made through VoIP or ITFS freephone number.
Interface
Call shops can be sure that they are correctly charging customers for the calls they make because the system they are using, works in REAL-TIME with our switch.
The hosted service works with conventional lines using ITF numbers - but the major benefit is with the incorporation of VoIP which reduces costs significantly while maintaining quality.
Citrus Telecom's SIP system is Toll Quality and available for 2, 4 and 8 phones or multiples there of. The use of VoIP means the call shop can be anywhere in the world and receive dial tone direct from our switch in London - thereby eliminating the cost of expensive ITF numbers and allowing the call shops to purchase the most attractive rates available.
Sell Rates Screen
This screen is only accessible with management passwords and allows call shops to instantly adjust the rates they are charging their customers for every zone they are being charged. You can use the search facility to shortlist the rates you wish to change - click in the relevant cell and type in the new rate and it's instantly changed on the switch.
Most Call shops use limited zones for charging clients. By having access to all the zone rates they are being charged for, they need never undercharge for a single call ever again!
Log In
There are 2 levels of Log In - Standard and Management. Management login allows access to sell rates and profitability reports.
- By incorporating VoIP the call shop can be anywhere in the world.
- Greater profit as there is no A-Leg costs.
- Call Shops can view their TRUE profitability.
- Call Shops can buy directly from telecom's hubs such as London.
- No calls can be missed or undercharged.
- Management can control call shop remotely.
- Call shops send all calls through the switch owner.
- Low cost of deployment and ownership.